I know that I should probably discuss my life as a sophomore college student BUT I think what is more appealing and applicable right now is my life as a working student. Now don't get me wrong this is my second post on my fabulous job at Burger King. AND I know that there are times that I really hate it, but I do actually enjoy my job sometimes. I mean I love my fellow coworkers. Honestly, I feel like whenever I come back to work I am so welcome and I am at home. Each one of my coworkers is like part of my family. They hug me when I have had a bad day, laugh with me over the craziness, and make me smile when the job is just too stressful. So it's not the job that is so bad, but really sometimes it is the customers.
I have been working at Burger King for six months, and still the thing that amazes me most is what I have to deal with in regards with the customers. Sometimes I feel like some people go out to fast food restaurants and think that the people behind the counter are their mother and father or worse, their maids. Honestly, I feel like I have a sign on my forehead that reads: "I am your maid. Please leave a mess for me so that I can do my job." So I have to wonder....what do people learn when it comes to fast food etiquette? Because I can assure you that I learned that WE, as in the customers, are supposed to clean up after ourselves. However, here's my list of what I consider common fast food etiquette, or rules.
1. When it comes to drive-thru, please have your order already in mind and ready to tell to the cashier. They are being timed and with every second you say "Can I have a minute?" you are screwing them over. Also, there is another menu for a reason. Look at that first.
2. Please do not waste time by searching for change. If you are going to take ten years to get to the window AND not have your change ready, then what are you doing? Just have it ready for the cashier. It makes things easier.
3. Don't change your order at the window. This makes the cashier have to make a void, and honestly is just a big hassle. Just have your mind made up.
4. When the cashier tells you to "Hold on," that means hold on. When I am working, I have to do tons of things. And most of the time, I am taking care of another customer at the same time as trying to take your order. Please just be understanding and wait for me please. We will appreciate it.
5. After the cashier hands you the food, that means you leave. Don't stay in drive thru for the next 30 seconds to taste test, take a sip of your drink, put away all your change, rearrange all the food in the bag. Again, we are being timed and really this is not necessary.
6. Also, when we ask you to park, please just cooperate. I am not doing it be a jerk or keep you from your food, I am just being timed. And I need you to just park so that I can help the next person. Please be understanding.
7. Lastly, when in-store, the only problem I can say is please clean up after yourselves. If you spilled, tell the front cashier or manager. If you dropped a napkin, pick it up. Just put your tray away, dump the trash, and be on your way.
My job is only to give you the food and collect the money, what you do after that is not my job or my responsibility. It would make all my fellow cashiers happy and of course Ed (you know, "Welcome to Good Burger, home of the Good Burger. Can I take your order?") happy.
Just food for thought...
-Z